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Faster Browsing Experience

Upgrade your simcard today at your nearest Equity Bank Branch and enjoy faster speeds to browse, stream, download and upload

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FAQs

It is a cellular network technology that delivers high internet browsing speeds

4G delivers higher data speeds as compared to those offered by 3G network

Yes, both services will still exist

4G ensures faster speeds on downloading, uploading, web browsing, accessing more Apps and even video/ audio streaming

If you have a 2/3G sim-card you will not be able to use 4G. You need: 4G phone or device 4G sim-card 4G coverage in your area

To enjoy 4G services, you will require a 4G enabled device, 4G enabled sim-card and your area should be 4G covered

4G relies on new technologies that are not available on the normal sim-card

You can replace your sim card at any Equity branch

No, a small fee is applicable

Under network settings. Android: Settings-Mobile Network - Network mode - change to 4G or auto select (phone switches automatically between 2/3/4G)

Depending on the device you are using, you will see a display, either at the top left or right corner of your phone screen indicating “4G” or “LTE”

Anyone can access the Equitel 4G service if they are in a 4G coverage area/zone and have a 4G-capable device as well as a Equitel 4G-enabled SIM

You will still continue to browse. However, your data experience in the non-4G area may differ as compared to the experience you enjoy in a 4G area. When you return to any 4G area, your device will automatically revert to its 4G functionality

Yes, you will be able to make calls as normal

No additional charges

All existing data bundles can be used on 4G

Data will be consumed quicker on 4G. The amount of 4G data you use, depends what you do online. Take note of the experience not just the speed

Yes, you can do so by disabling the 4G functionality on your device. This can be found within the settings menu on your device